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Frequently asked Questions.

Icon for shopping_bagDo you have physical stores?

No, we do not have physical stores, this is because we want to keep costs as low as possible.

Icon for global_shippingWhich delivery service do you ship with?

The delivery service we use differs, this may depend on the country of destination. Or what the delivery service offers for transport. We work with approximately 50 courier services and plan the packages carefully so that not too many emissions are generated

Icon for truckHow long does delivery take?

You can see the delivery when the product is ordered. Please note that if you order multiple products, they may be shipped separately. Because it is unclear whether everything is in stock, if you order after 12 noon on a Friday, the order will be placed on Monday before 12 noon because our warehouse does not ship on weekends.

Icon for delivery_box_1Verwerking van bestelling

Wij hanteren 2-3 dagen procesdagen dit betekend dat uw pakket met de vervoerder word meegegeven waneer de inpak en selectie proces is voltooit om kwaliteit te behouden van elke bestelling

Icon for emailI don't have track & trace yet

If you have not yet received track and trace, don't worry. If you order before 12 noon, you will receive a track & trace email within 2 working days with all information about the shipment.

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